Early Monday morning Cable ONE experienced an electrical fire which damaged equipment & brought all provided services down. They had to bring the entire office down, in order to reduce the potential of anymore complications with the equipment. On a positive note, most services were back online by the afternoon. However, the internet service was intermittent throughout the rest of the day, with a prolonged outage from roughly 3:30 pm to until approx. 9:45 pm.
While the repairs were being done, an electrical surge occurred which burned up several key pieces of equipment. The replacement equipment is on its way.
As of this morning, all digital channels, HSD and phone are currently working. However, 16 analog channels were OFF, those channels include:
Ch 2 - local channel
Ch 5 - KPHO - CBS
Ch 8 - PBS
Ch 9 - CW
Ch 13 - ABC
Ch 24 - Spike
Ch 25 - MTV
Ch 27 - USA
CH 29 - Discovery
Ch 35 - QVC
Ch 36 - Nickelodeon
Ch 41 - SciFi
Ch 46 - CNBC
Ch 47 - MSNBC
Ch 51 - CMT
Ch 52 - VH1
CH 55 - CSPAN
They are working hard to get them back, but currently do not have an estimated time for when those channels will be back up. Also, there is no estimated time for when the rest of the equipment will be reinstalled. For further updates, Cable One customers can tune to Channel 16 for more information.